For support
WhatsApp support without per-seat pricing
Shared inbox, tickets, SLA ladders and an AI agent that clears the repetitive 80% — with unlimited agent seats on every plan.
- 81%
- resolved without an agent
- ₹0
- per seat
- L1→L3
- escalation per priority
The journeys that pay for the channel
One thread per customer
WhatsApp and email history together, with order and consent context in the panel.
AI first, human on demand
Confidence-based handoff with a summary, so the customer never repeats themselves.
SLA and escalation
Priority ladders, breach alerts and volume-threshold warnings before the queue melts.
Service-message cost control
Since 1 October 2026 every in-window reply costs ₹0.1150. Resolution rate is now a cost lever, not just a CSAT one, and analytics reports both together.
What ships with the playbook
Not a slide deck — the assets your team needs on day one.
- Pre-written template set, category-checked before submission
- A working flow or Flow for the highest-volume journey
- Segment definitions and a frequency cap recommendation
- The cost model for this vertical at your volume
Send smarter. Sell faster.
Start free with 1,000 conversations. Bring your own Meta number or apply for a new one — we handle verification, templates and the green tick with you.