Healthcare
WhatsApp for hospitals, clinics and diagnostics
Appointment booking and reminders, report delivery with consent, and a support thread that does not need the patient to remember a portal password.
- 31%
- fewer no-shows
- 4 min
- median booking time in-chat
- Consent
- logged per message
Reminder: Dr. Rao tomorrow, 11:00 AM.
18:00Confirm
18:03✓✓The journeys that pay for the channel
Booking Flow
Live slot availability by doctor or test, with reschedule and cancellation on the same thread.
Reminder ladder
T-24h and T-2h utility reminders, plus a prep-instruction message for tests that need fasting.
Report delivery
Documents sent with an access check, and an audit record of who requested and who received.
Follow-up care
Medication and review-visit reminders sequenced so they stay utility rather than marketing.
What ships with the playbook
Not a slide deck — the assets your team needs on day one.
- Pre-written template set, category-checked before submission
- A working flow or Flow for the highest-volume journey
- Segment definitions and a frequency cap recommendation
- The cost model for this vertical at your volume
Questions on this page
Each answer is written to stand alone, so search engines and AI assistants can quote it.
Can we send reports over WhatsApp?
With explicit patient consent and access verification, yes — it is the delivery channel patients actually open. Keep the consent record and restrict which roles can trigger a document send.
Send smarter. Sell faster.
Start free with 1,000 conversations. Bring your own Meta number or apply for a new one — we handle verification, templates and the green tick with you.