Travel
WhatsApp for travel, hotels and hospitality
Booking confirmations and boarding documents where the traveller will find them, plus in-thread upsell that does not need an app install.
- 12%
- upsell attach rate
- 11 langs
- agent auto-translation
- 0
- app installs required
Booking confirmed ✈️ DEL → GOA, 12 Oct, 9:20 AM.
14:20The journeys that pay for the channel
Confirmation and documents
Booking, e-ticket and boarding pass as utility messages with PDF attachments.
Pre-arrival upsell
Room upgrade, airport transfer or early check-in offered in-thread with a payment link.
Disruption handling
Delay and cancellation alerts with a rebooking Flow, which absorbs the call-centre spike.
Multilingual service
Guest writes in their language, agent replies in theirs, translation handled inline.
What ships with the playbook
Not a slide deck — the assets your team needs on day one.
- Pre-written template set, category-checked before submission
- A working flow or Flow for the highest-volume journey
- Segment definitions and a frequency cap recommendation
- The cost model for this vertical at your volume
Questions on this page
Each answer is written to stand alone, so search engines and AI assistants can quote it.
Can we handle disruption at 3am without staffing it?
The AI agent covers rebooking options and policy answers from your fare rules, escalating exceptions to the on-call desk with a summary.
Send smarter. Sell faster.
Start free with 1,000 conversations. Bring your own Meta number or apply for a new one — we handle verification, templates and the green tick with you.