BFSI
WhatsApp for banking, lending and fintech
OTP at authentication rates, statements and alerts as utility, collections that get answered, and an audit trail your compliance team can actually defend.
- 99.3%
- OTP delivery rate
- ₹0.115
- per authentication message
- 31%
- lift in collection contact rate
OTP for your ₹12,400 payment. Valid 5 min. Never share it.
6:02The journeys that pay for the channel
OTP and 2FA
Copy-code buttons, per-identity rate limits, zero-retention logging and SMS fallback for non-WhatsApp numbers.
Statements and alerts
Utility templates with document attachments, delivered and read receipts recorded per customer.
Collections
Payment links in-thread with a reschedule Flow — pressure-free journeys measurably outperform call blasts.
KYC document capture
A Flow with validation and upload, so support stops chasing unreadable photos over email.
What ships with the playbook
Not a slide deck — the assets your team needs on day one.
- Pre-written template set, category-checked before submission
- A working flow or Flow for the highest-volume journey
- Segment definitions and a frequency cap recommendation
- The cost model for this vertical at your volume
Questions on this page
Each answer is written to stand alone, so search engines and AI assistants can quote it.
Is WhatsApp acceptable for regulated communication in India?
For notifications, OTP and servicing it is widely used, with consent and data-handling under the DPDP Act. Anything constituting a regulated disclosure should be reviewed by your compliance team — we provide the consent and audit records they will ask for.
Send smarter. Sell faster.
Start free with 1,000 conversations. Bring your own Meta number or apply for a new one — we handle verification, templates and the green tick with you.