In-chat commerce
WhatsApp catalog, carts and payment links
Sync your product catalog to WhatsApp, let customers browse and build a cart in the thread, then close with a payment link and an order confirmation — all attributed back to the campaign that started it.
- 16%
- repeat-order lift, median
- ₹4.10
- cost per attributed order
- 2-way
- sync with Shopify and Woo
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18:40Add to cart
18:41✓✓From browse to paid, without leaving the chat
Catalog sync
Products, variants, price and stock pulled from Shopify, WooCommerce or a feed URL, refreshed on a schedule.
Product lists and carts
Send curated multi-product messages; the customer builds a cart WhatsApp understands natively.
Payment links
Razorpay, Cashfree or your gateway, generated per cart with expiry and reconciliation webhooks.
Order status thread
Confirmation, packed, shipped and delivered updates go on the same thread at utility rates.
Abandoned cart recovery
A utility follow-up inside the service window costs ₹0.1150 against ₹0.8631 for a cold marketing template — and was free before 1 October 2026. Sequencing still beats blasting, by about 7.5×.
Revenue attribution
Every order is stamped with the template, campaign or CTWA ad that started the conversation.
Questions on this page
Each answer is written to stand alone, so search engines and AI assistants can quote it.
Can I use my existing product feed?
Yes. Shopify and WooCommerce sync natively; anything else can push a CSV or JSON feed URL that we poll, or write through the catalog API.
Which message category applies to order updates?
Order, shipping and payment updates are utility templates at ₹0.1150 in India, plus 18% GST. They were free inside an open customer service window until 1 October 2026; from that date every utility send is charged whether a window is open or not.
Send smarter. Sell faster.
Start free with 1,000 conversations. Bring your own Meta number or apply for a new one — we handle verification, templates and the green tick with you.